MPIO (Member Protection Information Officer)

The Central Coast Waves are looking for another Member Protection Information Officer (MPIO)


What is an MPIO?

A Member Protection Information Officer (MPIO) provides information about the rights, responsibilities and options available to an individual making a complaint in sport. They can also inform and advise sport administrators and complaint handlers in Member Protection Policy for specific sports. MPIOs are impartial and don’t mediate or investigate complaints. They may reside in a club, state association or national sports organisation and can also freelance. 


MPIO Workshop

The MPIO workshop consolidates what’s been learnt online and focuses on developing the skills needed to deal with people. All participants receive a manual. 

Topics covered include:

  • MPIO Roles and Responsibilities
  • Listening and responding effectively
    • Asking questions
    • Paraphrasing
    • Diffusing
    • Reflecting
    • Recognising feelings
    • Reframing
    • Summarising
    • Informed decision making
  • Conflict of interest and impartiality
  • Communication and promotion of MPIO
  • Where to get help?
  • Useful resources and contacts.


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