Get Started Vouchers

Round 7

  • Voucher applications open 27 January 2016.
  • Voucher applications close on 30 March 2016 or earlier if all available vouchers are allocated.
  • Vouchers must be presented to a registered club by 6 May 2016.
  • Vouchers must be redeemed online by 20 May 2016.

Visit our website and the frequently asked questions at for more information


Most common questions

Parents, guardians and carers


  • I lost my voucher. How do I get another one?

A copy of your voucher is saved in your QGrants account. Log in to your account and click on 'Applications' and ‘View’ (to the right of the application). You will be able download the voucher pdf file and reprint the voucher to present it to your club. A copy of the voucher was also emailed to the email account you registered with.

  • When will the next round open?

Round 7 opens for voucher applications 27 January 2016.


Sport and recreation clubs


  •    How do I change details for a club?
    •    Login to your QGrants account ( ).
    •    Click on the ‘Accounts’ tab.
    •    Click on the club account number.
    •    Update the details that require changing and click ‘Save’.
  •    How do I change the club’s QGrants login email address?
    •    Login to your QGrants account ( ) with your current email and password.
    •    Click on the ‘Accounts’ tab.
    •    Click on the ‘Change login ID and Email’ button.
    •    Enter and confirm the new email address and click ‘Submit’.
    •    An activation code will be sent to the email address entered. The activation code will only be valid for 15 minutes. Enter the activation code and click ‘Activate’.
  •    The person responsible for redeeming vouchers has left the club and we no longer have access to our account. What do I do?

If the person responsible for redeeming vouchers is no longer contactable, follow the steps below to set up a personal QGrants account for yourself as the new contact. The Get Started team can then link this new personal account to the organisation’s account.

  •    Go to the QGrants login page here ( ).
  •    Select ‘Sign up here’ under Quick Links.
  •    Follow the instructions and click ‘Register’.
  •    An email to activate your account will be sent to the email address you registered with – click on the activation link within the email (activation links only last for 24 hours).
  •    Complete a Change Request Form ( noting the details of the new personal account you want linked to the club, then email the signed form to
  • As the new club contact person, you will have access to the bank account details, be able to redeem vouchers and approve new contacts for the club account. You will receive email notification from the Get Started team once your new account is linked.


Yours sincerely,

The Team @ Sport and Recreation Services




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Townsville & District Junior Rugby league Clubs