Frequently asked questions
If you have trouble registering for memberships or regattas through our website online, please refer to attached. Or email Leanne at email@example.com.
Tinaroo Sailing Club - Renewing Memberships Online
FREQUENTLY ASKED QUESTIONS:
This relatively new concept has been working for a few years now and is quite easy once you have completed one. If you have any questions regarding online memberships please read:
MY MEMBERSHIP DOES NOT LOOK RIGHT:
Please check you have the right email address for all family members on your registration. If not, log on to MY SAILOR (available through the Australian Sailing website) and checked all details of your membership are correct? Email address, address & date of birth and all members of your family are on the same email address as yours (you can change it back after)
MY FAMILY MEMBERS DO NOT APPEAR WHEN I LOG IN:
In order for you to pay for your family members they should all have the same email address. Go in to MY SAILOR and update your family members email address. You need to set each person up separately and pay for each person.You will need to make all emails the same for each family member. That is why your family member does not appear. Please do not type over an existing name! If they still do not appear or have several numbers please contact us.
MY FAMILY MEMBER DOES NOT HAVE AN AUSTRALIAN SAILING NUMBER:
You will need to contact Tinaroo Sailing Club and ask for further details. Email Tinaroo Sailing club and they can help you. A new membership for them may need to be applied for.
DO I NEED TO APPLY FOR A KEY:
Key renewals are payable every year. There is a payment of $22 payable when you renew your membership. We regularly update the keys, so please pay for one if you require one. If you have lost your key there is a replacement fee.
MY PARTNER DOES NOT SAIL, DO THEY HAVE TO PAY:
Partners not sailing can join the club as long as a Sailing Adult has joined. They do not pay the AS sailing fee of $75 as they are not sailing. Payment is just $50 for all the benefits of the club. They are most welcome to join the club but are not covered for the AS insurance and discounts.
WE HAVE 3 YOUTH WANTING TO SAIL IN OUR FAMILY - WHAT IS THE COST:
When you join as a family you will need to have an adult sailing or a youth sailing then you can choose YOUTH 2 and 3.
ADULT SAILING MEMBER $195.00
ADDITIONAL SAILING MEMBER $140
FIRST YOUTH SAILING 1st Youth $80.00
ADDITIONAL YOUTH SAILING 2nd & 3RD Youth $50 each
You don’t have to pay the TSC fee for your 2nd and any further Youth sailing in your family.
Family discount from Tinaroo Sailing club.
I HAVE FURTHER QUESTIONS:
If you have any further questions before you go online and pay or are having trouble paying online please email Membership Registrar on website before you change anything as they can assist you.
WE ARE HERE TO HELP YOU – PLEASE DON’T HESITATE TO CALL OR EMAIL