GRIEVANCES

Complaint Procedures 

If you have a Complaint or an Improvement Suggestion you can log this by completing the PDF form below.

At any time you can also contact our MPIO, see contact information below.

Otherwise the general path for grievances is

  • Speak to the Court Supervisor
  • Speak to the General Manager
  • Contact the HKBA Board
  • Contact Basketball NSW

MPIO (Member Protection Information Officer) 

Becky Mance, Sharon Smith, and Julie Rumpit

Role of MPIO

Occasionally in sport things can go wrong and it is at this time that individuals can approach an MPIO in confidence. MPIO’s provide information and options to an individual making a complaint or raising a concern and will also provide support during the process. MPIO’s are able to assist Players, Parents, Coaches, Officials and Employees. 

Email - mpio@hkbaspiders.com.au

Get Into Basketball

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Casual Shooting - ph 9481 9844

2018 Calendar - Click here

How to register a team or player - Click here

To access your Active Kids Rebate Program - Click here

HKBA Staff and Office Hours

Welcome to the Hornsby Ku-ring-gai Basketball Association

All venues are located a few minutes by car or public transport from the following areas: Asquith-Beecroft-Berowra-Carlingford-Cheltenham-Cherrybrook-Eastwood-Epping-Galston-Gordon-Hornsby-Killara-Lindfield-Marsfield-Mt.Colah-Ku-ring-gai-Normanhurst-Pennant Hills-Pymble-St Ives-Thornleigh-Turramurra-Wahroonga-Waitara-Warrawee-Westleigh-West Ryde.

HKBA Bank Account Details (if you wish to make a court fee payment online)

Bank: CBA

Account Name: Hornsby Ku-Ring-Gai Basketball

BSB: 062 308

Account Number: 100 201 89

Click here for access to our online shop

Office Hours Monday to Friday 11.00am to 7.00pm

Office/Stadium - 1a Dartford Road, Thornleigh

Phone - 9980 6255, Facsimile 9980 6277

Postal - PO Box 397 Hornsby NSW 1630

Email - Click here / Facebook - Click here / Instagram - Click here 

Contact Vicki Dean
General Manager

Contact Karen Dalton
Representative Program Director

Contact Michael D'Agostino
Development Programs and School Basketball